Question 1

What is Metrohyp?

Accepted Answer

Metrohyp is Nigeria's #1 social media marketing panel. We provide real followers, likes, views, and engagement for all major social platforms including Instagram, TikTok, Twitter, YouTube, Facebook, and LinkedIn. We've been helping Nigerians grow their social presence since 2018.

Question 2

Are the followers real or bots?

Accepted Answer

All our followers are 100% real Nigerian accounts. We never use bots or fake accounts. Our followers are genuine users who can engage with your content, like your posts, and help boost your social proof.

Question 3

Is it safe to buy followers?

Accepted Answer

Yes, absolutely! We use safe, organic growth methods that comply with platform guidelines. We've helped over 20,000 customers with zero account issues. Your account safety is our top priority.

Question 4

Will my account get banned?

Accepted Answer

No. We've been in business since 2018 and have never had a customer's account banned due to our services. We use gradual delivery and real accounts to ensure your safety.

Question 5

How long does delivery take?

Accepted Answer

Delivery time varies by service and quantity. Small orders (under 1,000) typically start within 0-1 hours. Larger orders use gradual delivery over 1-7 days to ensure natural growth and account safety.

Question 6

How do I place an order?

Accepted Answer

Simply select your desired service, enter your social media username (no password needed), choose your package, and complete payment. Your order will start processing immediately.

Question 7

Can I track my order?

Accepted Answer

Yes! After placing an order, you'll receive an order ID. You can use this to track your order status on our website or contact support for updates.

Question 8

What if my order doesn't start?

Accepted Answer

If your order doesn't start within 24 hours, please contact our support team via WhatsApp. We'll investigate and resolve the issue immediately or process a full refund.

Question 9

What payment methods do you accept?

Accepted Answer

We accept: Bank Transfer (all Nigerian banks), Card Payments via Korapay, USSD payments, Cryptocurrency (Bitcoin, USDT), and Kuda. Choose whatever works best for you!

Question 10

Is payment secure?

Accepted Answer

Yes, all payments are processed through secure, encrypted channels. We use Korapay for card payments, which is fully PCI-DSS compliant. Your payment information is never stored on our servers.

Question 11

Do you offer refunds?

Accepted Answer

Yes! We offer a money-back guarantee. If we fail to deliver your order or you're unsatisfied with the quality, contact us within 7 days for a full refund. No questions asked.

Question 12

Are there any hidden fees?

Accepted Answer

No hidden fees, ever. The price you see is the price you pay. We believe in transparent, honest pricing.

Question 13

What if followers drop?

Accepted Answer

We offer a 30-day non-drop guarantee on all packages. If you experience any drop within 30 days, contact us and we'll refill your followers for free—no questions asked.

Question 14

Will the followers engage with my content?

Accepted Answer

Our followers are real accounts, so they can engage with your content. However, engagement depends on your content quality. We recommend posting engaging content regularly to maximize interaction.

Question 15

Do you offer a money-back guarantee?

Accepted Answer

Yes! If we fail to deliver your order or you're not satisfied, contact us within 7 days for a full refund. Your satisfaction is our priority.

Question 16

How is Metrohyp different from other SMM panels?

Accepted Answer

We're Nigeria's most trusted SMM panel with 8+ years of experience. We provide only real Nigerian followers (not international bots), offer 24/7 WhatsApp support, and have a proven track record with 20,000+ satisfied customers.

Question 17

Do you have a reseller program?

Accepted Answer

Yes! Our reseller program offers up to 40% profit margins. You can purchase services at wholesale prices and resell to your own customers. Perfect for marketing agencies and entrepreneurs.

Question 18

How do I become a reseller?

Accepted Answer

Contact us via WhatsApp to learn about our reseller program. We'll provide you with wholesale pricing, API access, and everything you need to start your own SMM business.

Question 19

Do you offer API access?

Accepted Answer

Yes, we offer API access for resellers and developers who want to integrate our services into their own platforms. Contact us for API documentation and pricing.

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